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Home-made Cakes : FAQ | Frequently asked questions

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All our cakes / cupcakes are freshly homemade in our domestic kitchen. We use only the very best ingredients, including free-range eggs, unsalted butter, locally produced flour, and only the best flavourings.
We hand make everything and do not use any industrial equipment whatsoever. Orders are baked in small batches. Each cupcake or cake is carefully decorated one by one.

Alterations to orders may be requested, but we may not be able to accommodate late changes. Additional charges may apply for any changes.

Yes you can freeze your cake, they should last up to three months in the freezer. After that you might notice some drying due to freezing. To freeze your cake simply wrap it in four or five layers of cling film, or seal in a thick freezer bag.
When defrosting a cake, make sure it is thoroughly defrosted and at room temperature before decorating it - it is best to defrost it over night in its wrapping.

Yes we use UK Branded Free Range Eggs

Yes we do

All our cakes except cheesecakes and those containing mousse are suitable for vegetarians. We do offer cakes suitable for vegans. Please ask us

In general, no but we buy our ingredients from well known stores and take very good care of quality

Our cakes should be stored under refrigerated conditions between +2°C and +5°C, unless stated otherwise. This is due to the perishability of the ingredients that we use to make our cakes; it will also help maintain the quality of the product. Our cakes should be consumed within two days from the date of collection / delivery.

No, there is no minimum order quuantity, however in case of cupcakes etc. you will have to order a SET of **

Our cakes don't have any alcohol in them however sometimes we do a cheeky rum cake around Christmas time! If any of our seasonal cakes contain alcohol then that information will be clearly displayed in the list of 'ingredients' with an additional warning on the product page.

The more the better but we usually require at least 2 weeks notice for large or bespoke orders however if you are having a last minute crisis please still give us a shout and we will do our best to help you.

We offer special delivery within 20 miles from SW16 area. It covers nearly all parts of London.

Due to national legislation all products sold must have ingredients detailed and any allergies highlighted. We list much of the normal ingredients on the site, with allergies highlighted.

All our cakes / cupcakes are freshly homemade in our domestic kitchen. We use only the very best ingredients, including free-range eggs, unsalted butter, locally produced flour, and only the best flavourings.
We hand make everything and do not use any industrial equipment whatsoever. Orders are baked in small batches. Each cupcake or cake is carefully decorated one by one

Alterations to orders may be requested, but we may not be able to accommodate late changes. Additional charges may apply for any changes. CANCELLATIONS
We can only guarantee a full refund of your order up to 14 days prior to the collection or delivery date. Please note that if you cancel between 14 days to 72hrs prior to delivery or collection date you will receive a maximum of 50% of the order total.
In the event of cancellations within 72hrs of collection or delivery, Private Bakery Ltd reserves the right to retain the total value of the order to cover costs.
Please note if you place an order for collection or delivery within 72hrs you are ordering it in a non-cancellation period. Therefore, Private Bakery Ltd reserves the right to retain the total value of the order to cover costs.

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